Frequently Asked Questions

Dream Cleaned Services provides comprehensive commercial cleaning solutions for Dallas businesses, including office cleaning, medical facility sanitization, retail space maintenance, floor care, window cleaning, restroom sanitization, and specialized services tailored to your business needs.

The optimal cleaning frequency depends on your office size, foot traffic, and specific needs. Most offices benefit from daily cleaning of high-touch surfaces and restrooms, with more comprehensive cleaning 2-3 times per week. We'll work with you to create a customized schedule that fits your requirements and budget.

Yes, Dream Cleaned Services provides all commercial-grade cleaning supplies, equipment, and eco-friendly products as part of our service. Our team comes fully equipped with everything needed to maintain your space to the highest standards of cleanliness.

Our medical facility cleaning follows strict protocols and uses hospital-grade disinfectants. We understand the unique requirements of healthcare environments and ensure compliance with health regulations while maintaining the highest standards of cleanliness and safety.

Yes, we provide emergency cleaning services for urgent situations such as water damage, biohazard cleanup, or after-hours incidents. Our team is available 24/7 for emergency situations and can respond quickly to minimize disruption to your business.

While we prefer to clean during off-hours to minimize disruption, we can accommodate daytime cleaning if needed. We'll work around your schedule and use quiet equipment to ensure minimal impact on your daily operations.

Our pricing is based on several factors including square footage, cleaning frequency, specific requirements, and the type of facility. We provide free, no-obligation quotes after conducting a thorough site assessment to understand your specific needs.

We offer flexible contract options including month-to-month, quarterly, and annual agreements. Long-term contracts often come with discounted rates and priority scheduling. We believe in building lasting relationships with our clients.

We understand that schedules can change. We require 24-hour notice for regular service cancellations and 48-hour notice for deep cleaning appointments. Emergency situations are handled on a case-by-case basis.

Absolutely. We prioritize eco-friendly cleaning practices and use green-certified products whenever possible. Our approach balances effective sanitization with environmental responsibility, creating healthier indoor environments for your staff and customers.

Quality assurance is built into every aspect of our operation. We implement regular inspections, detailed checklists, and follow-up reviews. Our supervisors conduct regular site visits, and we welcome client feedback to continuously improve our services.

Yes, all our cleaning staff undergo thorough background checks and are fully insured. We maintain comprehensive liability insurance and workers' compensation coverage to protect both our team and your business.