Free Buyer's Playbook

Fort Worth Commercial Cleaning Buyer's Playbook 2025

Choose the right partner in a single site tour

Avoid costly misses

After hours, your building is in someone else's hands. Keys, codes, access to every space. Pick the wrong crew and you will see skipped visits, empty dispensers, and a lobby that makes first impressions worse. Pick the right crew and mornings feel fresh, your team stops fighting messes, and spend is tied to visible outcomes.

Read this before you schedule tours. It is your plan to scope, compare, and select a provider in Fort Worth with confidence.

Proof our process works

A Fort Worth operations director near West 7th brought us in after a rough year. Two vendors. Same misses. Fingerprints on conference room glass. Restrooms that held up for a day. Dust lines on the same partitions every week. The root cause was the same each time. No written scope of work that matched real traffic. No shared photo map. No scoreboard.

We reset everything. One focused site tour with a tight checklist. Photos of every hot spot. A weekly scorecard that showed wins and misses in plain language. Complaints fell in week one. The crew worked from a plan. The director got evenings back.

Follow the same structure below. Even if you go with a different provider.

1

Run a 10 minute precheck

Use your phone. Snap photos and counts so quotes line up.

Entry and lobby

  • • Count glass doors and panels
  • • Note floor type and estimated square footage
  • • Seating to be wiped

Restrooms

  • • Count rooms, stalls, and urinals
  • • Dispenser types for towels and soap
  • • Any odor or vent issues

Break room and kitchen

  • • Appliances needing regular wipe and periodic deep clean
  • • Sink and drain smell check
  • • Floor type

Offices and meeting rooms

  • • Desk count and monitors if screens will be cleaned
  • • Table finishes that require gentle products
  • • Whiteboards that need non ghosting clean

High traffic floors and stairs

  • • Carpet lanes and spill zones
  • • Vinyl or tile that needs machine work on a schedule

Trash and recycling

  • • Central bins or desk side pulls
  • • Dumpster location and access steps

Quote changers

  • • High interior glass above eight feet
  • • Specialty spaces like clinics labs and server rooms
  • • After event surge cleaning
  • • Supply restock plan and responsibility

Save it as Fort Worth Audit with the date.

2

Keep the site tour short and productive

Target twenty to thirty minutes. Drive to decisions.

Set the scene

  • • Headcount hours peak days
  • • Top issues you want solved
  • • Non negotiables

Walk in this order

Lobby restrooms kitchen offices stairs exterior entries

Lock scope of work at each stop

  • • Daily expectations
  • • Weekly expectations
  • • Monthly and quarterly expectations

Security and access

  • • Keys or fobs
  • • Alarm steps
  • • Camera coverage and proof of presence

Supplies

  • • Who purchases
  • • Brand preferences
  • • Storage location and access

Quality control

  • • Metrics that define success
  • • Who signs off
  • • How issues get reported and closed

Close by asking the vendor to restate the scope of work in their own words. If they cannot, they will miss it at night.

3

Draft a working scope of work in five minutes

Tune for your traffic and risk.

Daily

  • • Restrooms sanitized stocked and high touch points wiped
  • • Break room counters tables handles sink and microwave exterior
  • • Entry glass spot clean vacuum or dust mop main lanes remove trash

Weekly

  • • Appliance exteriors including fridge handles
  • • Edge and corner mopping where machines miss
  • • Dust to six feet including ledges and partitions
  • • Fingerprint removal on meeting room glass

Monthly

  • • High dust above six feet
  • • Baseboards and chair rails detailed
  • • Machine scrub or low speed polish where floors need it
  • • Spot clean task chairs and fabric panels

Quarterly or semiannual

  • • Carpet extraction for traffic lanes
  • • VCT or similar finish maintenance
  • • Full interior glass clean

Add specialty items for schools clinics and food service as needed.

4

Pricing that you can audit

You are buying outcomes. Check quotes against these four levers.

Size

Square footage actually cleaned

Complexity

  • • Low: open plan low clutter simple floors
  • • Medium: mixed floors and moderate clutter
  • • High: many touch points compliance needs heavy traffic

Frequency

Visits per week and what shifts between daily and weekly

Specialty

  • • Day porter coverage
  • • Floor programs
  • • High glass
  • • Event surges

Ask each vendor to show how the number changes when you move one lever. No math no trust.

5

Spot what matters on day one

Red flags

  • Proposal copies marketing lines and ignores your photos
  • No supplies or restock plan
  • Insurance not current
  • No named supervisor
  • Invoice only no service log

Green flags

  • Scope of work mapped to your facility
  • Supervisor name phone and backup contact
  • Time stamped visit reports with photo proof
  • Floor and carpet calendar with dates
  • Satisfaction guarantee with our make-it-right promise

Schedule a no risk audit

If you are in Fort Worth, we will run this entire process with you at no charge. You receive the photo map, a working scope of work, and a one page comparison grid you can use even if you hire someone else.

Ask for the Fort Worth Audit. We are a veteran owned family business. Our cleaners are vetted, insured and bonded. We guarantee our work and we make it right if something is ever missed.

6

Reference calls that reveal the truth

Tell me about the last real miss and the turnaround time?

Have you used their satisfaction guarantee and how did they make it right?

How often does a supervisor show up and what happens during that visit?

What improved from month one to month three?

What changed after you switched from the previous vendor and what stayed the same?

7

First 30 days that lock in standards

Week 1

  • • Keys and alarm test
  • • Supply count and first restock
  • • Photo baseline of hot spots
  • • First visit report reviewed with your manager

Week 2

  • • Supervisor night visit to watch the crew work
  • • Scope of work tuned to real traffic
  • • One visible quick win that your team notices

Week 4

  • • Short review call with scorecard
  • • Floor care and carpet calendar approved
  • • Communication rhythm set for the next quarter

If a provider cannot show this plan, you will end up managing quality yourself.

One page comparison grid

Score one to five on each line. Highest total wins when price is close.

Match between scope of work and your audit 1-5
Clarity across daily weekly monthly quarterly tasks 1-5
Proof of presence and service logs 1-5
Supervisor access and speed 1-5
Floor and carpet maintenance plan 1-5
Reference responses to the five questions 1-5
Contract and cancellation fairness 1-5
Total price for the same scope of work and frequency 1-5

FAQs people actually ask

How many visits per week make sense?

Two to five based on traffic. Use your audit photos restroom complaints and trash loads to decide. If restrooms are the pain point, increase frequency there first.

Can we start month to month?

Yes. Judge performance on the same scope of work you expect long term. Strong providers will earn a longer term.

Who handles supplies?

Both models can work. If the vendor buys, require brand lists and per unit pricing. If you buy, require count management and reorder alerts.

Do I need a day porter?

Use one when daytime traffic is steady or events are frequent. Define tasks clearly so porter time is not spent on work the night crew should handle.

What if I have multiple buildings?

Ask for a supervisor route plan and a single scorecard that rolls up all sites so you can compare performance across locations.

Final word

Clean buildings do not happen by chance. They come from a written scope of work, visible quality control, and a crew that follows the plan. Use this playbook to keep control. If our plan helps you hire the right partner, we will call that a win for Fort Worth.

Ready to Get Your Free Fort Worth Audit?

Let us run this entire process with you at no charge. Get the photo map, working scope of work, and comparison grid you need to make the right choice.

Or call us directly at 817-993-9993