Updated September 18, 2026 by Ark Pizarro, Dream Cleaned Services. 8 min read.
Direct answer
A commercial cleaning scope of work names the rooms, how often each zone is cleaned, the exact tasks, what is excluded, who buys supplies, how proof is delivered, and how missed work is fixed. Use one document for every bidder. Frequency should differ by zone: restrooms and break rooms usually need more visits than private offices. If a task is not named, it will be skipped when the crew is behind.
How to use this template
Fill every bracket. Delete rooms you do not have. Do not leave “as needed” on a task that generates complaints. Attach the finished page to your RFP so every vendor prices the same job. For why each section exists, see what belongs in a commercial cleaning scope.
1. Building
- Building name: [ ________________ ]
- Address: [ ________________ ]
- Facility type: [ office / warehouse / medical suite / retail / school / church / government ]
- Cleanable square footage: [ ______ ]
- Occupied hours: [ ______ ]
- Cleaning window: [ after close / early morning / between shifts ]
- Access notes: [ badge / lockbox / escort / alarm ]
2. Zones on this job
Check what exists. Add rows for special rooms.
| Zone | On this job? | Notes |
|---|---|---|
| Entry / lobby | [ ] | [ glass, mats, threshold ] |
| Restrooms | [ ] | [ count: ____ ] |
| Break room / kitchen | [ ] | [ ] |
| Open office | [ ] | [ ] |
| Private offices | [ ] | [ ] |
| Conference rooms | [ ] | [ ] |
| Stairs / elevators | [ ] | [ ] |
| Warehouse offices / lockers | [ ] | [ ] |
| Warehouse floor / docks | [ ] | [ separate line item? ] |
| Waiting / exam (medical) | [ ] | [ clinics only — not hospitals ] |
| Other | [ ] | [ ________________ ] |
3. Frequency by zone
Do not assign one frequency to the whole floor unless the building is truly uniform. How often an office should be cleaned explains why restrooms usually outpace private offices.
| Zone | Visits | Days / window |
|---|---|---|
| Restrooms | [ daily / 3x / weekly ] | [ ______ ] |
| Break room | [ daily / 3x / weekly ] | [ ______ ] |
| Entry / lobby | [ daily / 3x / weekly ] | [ ______ ] |
| Open office | [ daily / 3x / weekly / biweekly ] | [ ______ ] |
| Private offices | [ weekly / biweekly ] | [ ______ ] |
| Conference | [ ______ ] | [ ______ ] |
| Warehouse floor | [ ______ ] | [ ______ ] |
4. Named tasks (starter list)
Edit this list to match the building. Keep the tasks that usually get skipped: high-touch points, chair bases, conference glass, drains, restroom edges, entry mats, and supply checks. See what gets missed every night.
| When | Tasks that must be done |
|---|---|
| Every visit | Restrooms sanitized and restocked; break-room counters and sink; trash; entry glass and mat; named high-touch points (handles, switches, elevator buttons) |
| Weekly | Vacuum; mop or auto-scrub; dust to about 6 feet; conference rooms; appliance exteriors; chair bases / casters |
| Monthly | High dusting above 6 feet; baseboards; interior glass detail; other: [ ______ ] |
| Quoted separately | Carpet extraction; floor finish; exterior windows; day porter; post-construction; initial deep-clean catch-up |
5. Exclusions
- [ ] Carpet extraction
- [ ] Floor stripping / waxing
- [ ] Exterior glass
- [ ] Interior glass above 8 feet
- [ ] Above-ceiling or construction dust
- [ ] Water / fire / mold restoration
- [ ] Hospital / operating-room work
- Other exclusions: [ ________________ ]
6. Supplies
- Cleaning chemicals and equipment provided by: [ vendor / building ]
- Paper, soap, and liners provided by: [ vendor / building ]
- Special products required: [ ______ ]
7. Proof and make-it-right
- Photo logs required for: [ restrooms / kitchen / entry / other ______ ]
- Log timing: [ after each visit / nightly ]
- Missed work redone at no charge within: [ 24 hours / other ______ ]
- Supervisor check frequency: [ ______ ]
Needs Dream Cleaned input before this page is “finished”
The starter lists above match what your public guides already teach. These lines still need your real walkthrough sheet so a downloaded template matches how Dream Cleaned actually writes proposals.
| Field | Why it matters | Status |
|---|---|---|
| Official zone list from your walkthrough form | Buyers will copy whatever you publish | Needs Ark ops sheet |
| Default frequencies by facility type | Office vs warehouse vs clinic are not the same starting point | Needs Ark defaults |
| Exact every-visit / weekly / monthly task wording from your proposals | Keeps the template aligned with how you bid | Needs Ark proposal language |
| Standard exclusions list you always print | Stops arguments about restoration, exterior glass, and hospitals | Needs Ark confirmation |
| Photo-log room set and supervisor cadence | Should match what crews already do | Needs Ark ops rule |
After the scope is filled
Attach it to the RFP, require a walkthrough, and score bids with the quote comparison checklist. If you want Dream Cleaned to help write the scope on site, use the quote form — we walk the building before we lock a number.
Common questions
Is a scope of work the same as an RFP?
No. The scope defines the cleaning job. The RFP is the packet that asks vendors to bid that job and answer insurance, staffing, and proof questions. Use both.
Can I use one frequency for the whole building?
You can, but you will usually overpay for quiet rooms or under-clean restrooms. Set frequency by zone.
What if my current cleaner has no written scope?
Write this document, ask them to price it, and require a walkthrough against it. If they will not price named work, they were never pricing the job you thought you bought.
Sources
Want a number for your building?
Building type, size, and how often. A real person follows up.
Get a free quoteRelated guides
- What belongs in a commercial cleaning scope of work
Name the rooms, the tasks, the frequency, and what is not included.
- Commercial cleaning RFP template for facility managers
Send one packet. Get comparable bids. Stop comparing three different jobs.
- How often should your office be cleaned?
A practical frequency framework for DFW offices, not a default twice-a-week guess.